Tarmac delays
Tarmac delay rights: what to record when the plane cannot move
A tarmac delay is different from a normal late departure. Record when the aircraft door closes, what announcements are made, whether food and water are offered, and when passengers are allowed off.
the clock starts before the plane ever leaves the gate
Make a simple time log
Write down boarding time, door-closure time, pushback, return-to-gate announcements, food or water service, and the time passengers can deplane. Keep the flight number and seat location.
Do not rely on memory after hours in a cabin. A short note in your phone can become the clearest part of the record.
What happens after you land
Save the airline communication and actual arrival time. The TravelRightsPro scan can turn the timeline into questions and a next-step message without promising an outcome.
Is a tarmac delay automatically compensation?
Not necessarily. Protections and remedies depend on the circumstances and applicable rules. Documentation is essential.
What is the most important record?
A timeline with door closure, announcements, food or water service, deplaning, and final arrival is a strong starting point.