British Airways delay and cancellation guide
A practical starting point for British Airways travelers dealing with delays, cancellations, denied boarding, missed connections, or baggage problems.
Start here
Record the departure airport, operating carrier, booking, and arrival time before filing.
Ask about care and assistance if the disruption creates a long wait or overnight stay, and keep written confirmation.
File the baggage report before leaving the airport and keep the PIR reference and receipts.
Coverage depends on the departure point, arrival point, operating carrier, itinerary, and the facts behind the disruption. Fixed compensation is not automatic; delay length, cancellation notice, and extraordinary-circumstance questions can affect the outcome. Check the current official rules before relying on a summary.
Keep the booking, boarding passes, disruption notices, rebooking record, actual arrival time, baggage report, and itemized receipts. A clear timeline helps separate care-and-assistance questions from compensation questions.
The free scan helps organize the route and disruption facts. The optional $19 Rights Map adds an evidence checklist, timing notes, and a ready-to-adapt message. TravelRightsPro is independent, takes no percentage of a recovery, and does not guarantee a result.