Do not rely on memory
Save the baggage report, tag number, delivery messages, receipts, and a short list of what was missing or delayed. Those details help separate a vague complaint from a documented request.
Lost baggage airline reimbursement
Lost baggage reimbursement: what to document before you leave
Airline lost luggage claim assistance in plain English: bag tags, reports, receipts, deadlines, and the message to send next.
Start here
Save the facts before the details disappear.
File the baggage report and keep the reference number.
Photograph the bag tag, contents issue, and any delivery updates.
Keep receipts for necessary replacement items and note the dates.
What can the Rights Map do?
The optional $19 report organizes your evidence, highlights timing notes, and gives you a ready-to-adapt message. It does not set the airline’s decision or guarantee reimbursement.