TRAVELRIGHTSPRO CLAIM EVIDENCE CHECKLIST

Use this worksheet to organize a request to an airline, insurer, or airport. It is information and document preparation, not legal advice and not a guarantee of payment.

TRAVELER
Name:
Email:
Phone (optional):

TRIP
Airline / operating carrier:
Flight number:
Booking reference:
Travel date:
Origin:
Destination:
Connection airport(s):

WHAT HAPPENED
[ ] Delay
[ ] Cancellation
[ ] Missed connection
[ ] Denied boarding
[ ] Baggage delay, damage, or loss
[ ] Tarmac / onboard ground delay
[ ] Other:

TIMELINE
Scheduled departure:
Actual departure:
Scheduled arrival:
Actual arrival:
Time the problem was first announced:
What reason did the airline give?

DOCUMENTS TO ATTACH
[ ] Booking confirmation / receipt
[ ] Boarding passes
[ ] Baggage tag and property report (PIR), if applicable
[ ] Airline app or email notices
[ ] Airport-board photos
[ ] Rebooking or cancellation notice
[ ] Hotel, meal, transport, or essential-item receipts
[ ] Travel insurance policy and claim instructions
[ ] Photos of damaged baggage or contents
[ ] Names, dates, and reference numbers from airline contacts

WHAT I AM ASKING FOR
Describe one clear next step: refund, rebooking explanation, expense review, baggage response, written reason, or other request.

MESSAGE DRAFT
Hello [airline / insurer],

I am contacting you about [flight number] on [date] from [origin] to [destination]. The disruption was [brief description]. The scheduled arrival was [time] and the actual arrival was [time].

I have attached [list the most important documents]. Please review this record and tell me [one specific request]. Please include a reference number for this request.

Thank you,
[name]

BEFORE SENDING
[ ] I kept a copy of the message and attachments.
[ ] I checked the applicable deadline or policy term.
[ ] I disclosed any refund, voucher, insurance payment, or other credit already received.
[ ] I did not include full card numbers, passwords, or unnecessary sensitive data.